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About ClickIQ® |
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ClickIQ is a leading market research technology company that
specializes in online market research and panel management applications.
ClickIQ helps companies define, shape, test and monitor their products and
services to better meet their customers' needs. ClickIQ uses the Internet to
facilitate this "conversation" between businesses and the valued advisors
that are part of a panel.
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During the sign up process (panel registration), you will be
asked to provide basic information about yourself. This information helps us
establish your panelist account and is used to invite you to participate in
surveys where your insights and experience are most appropriate to the study
subject matter. Over time, we will ask you to add to or update your account
profile through short questionnaires called Profile Boosters.
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Yes. Privacy is of tremendous importance to ClickIQ. Our
success is built upon the trust our panel participants have in us to
maintain the confidentiality of their personal information. All of the
information collected in our surveys or focus groups will be used for
research purposes only. Panelists' name, address, individual responses, and
other personally identifiable information will never be disclosed to anyone.
Read more in ClickIQ's Privacy Policy.
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Your opinions and insight will help companies and organizations
shape, test and improve their current products and services. You may be
asked to share your opinion on a new product idea or an alternative
communication or promotion. Companies also ask questions to help them
introduce new products and services that are relevant to consumers and
customers.
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Joining a ClickIQ panel |
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Joining is quick and easy - go to the registration page of
the panel you have been invited to join. You will be asked for some basic
information to set up your account and to establish your profile. Profile
information is used to select you for participation in research studies
(events). There is no cost to join a panel at ClickIQ.
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Panelists must reside in the U.S. or Canada to participate.
Residents of other countries
are not allowed to participate as panelists at this time*. ClickIQ
reserves the right to deny earnings payments to any panelist that
requests a payment to be sent to a mailing address outside the U.S.
or Canada or is otherwise identified in the system as a resident of
another country.
*Please note that ClickIQ manages several panels, some of which may now
or in the future allow participants from other countries. If you have a
question about the specific panel you belong to or would like to join
please use the Customer Service link at the top of this page to submit
an inquiry to ClickIQ.
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No. Signing up and participating in research events at
ClickIQ is free. ClickIQ basically serves as a place for you to make
yourself available to be a participant in research studies and get
compensated for your time and effort. We recommend that you never join a
panel or website that charges you to participate in research studies.
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The account set up and profile information you provide at
registration is stored in your online account for the panel you joined. The
information may be used to qualify you for research events - it is not
shared with the research sponsors or third party companies or organizations.
Your account profile resides on a secure ClickIQ computer system. It is
accessible to you at all times and can be updated as needed.
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At ClickIQ, you control and manage your personal information.
It is accessible to you at all times and can be updated as necessary.
Protecting your privacy is one of our top priorities. ClickIQ will never
share your name or other personal information without your permission. It is
typically used only to qualify you for participation as a panelist and to
submit payments to you as necessary. Please refer to the ClickIQ
Privacy Policy for more information.
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In general, communication is via email and through the
panel's website. Unless you give ClickIQ permission to communicate with you
by phone or mail we will not contact you by these methods.
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It is important that the email address that you provide be
one that you check frequently. Many of the research events are
time-sensitive and you will want to learn about them quickly in order to
participate before they close.
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Since we use your registered email address to contact you and
to identify you with your panelist information, it is vital that you keep
your profile information current with your primary or newest email address.
You can update your email address and other contact information at any time
by logging into the panel site, going to "My Profile" and
updating your account information as needed. Click "Done" when you are
finished to save the changes.
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When you visit the panel's login page, you will be asked to
enter your username (email address) and password to gain access to your
panelist account.
If you forget your password, simply click on the
"Forgot Password" link on the login page. The system will ask you to enter
the email address you use for the panel and then it will present the hint
question you gave us during the sign up process. This allows us to verify
your identity. Once you've answered the hint question correctly, an email
containing a new password will be sent to your email address, usually within
1-3 minutes. Once you are able to log in with the new password, for security
reasons, we recommend that you change it. To do so, go to the "My Contact
Information" link and update and confirm your new password. Click "Done"
when you are finished.
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You can change or update your contact information at any
time. Simply login to the panel website, go to the "My Profile"
link and update your contact information as necessary. Click "Done" when you
are finished.
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If you decide to stop participating, send an email to
Customer Service or click to unsubscribe in any email you receive from
ClickIQ. We will promptly deactivate your panelist account.
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Incentives for Participation |
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Event sponsors pay for your participation. Incentives may
include cash payments, sweepstakes entries and in unique instances an
alternative incentive offered by the event sponsor, for example, a free
product. The incentive type used for the panel you belong to is specified in
the opportunity offer.
ClickIQ's primary payment method uses a point system,
called IQPoints. All points earned from participation in client-sponsored
events are automatically deposited into your account. You can redeem IQPoints on the Rewards page
in your account
when your earnings balance reaches a minimum of
2,500 IQPoints,
or $25 (USD),
and redeem them for cash payments via PayPal or ACH Automatic Checking Deposit(US residents only).
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When you cash out, you
will receive $1 (USD) for every 100 IQPoints you have accumulated.
For example, when your earnings balance reaches
2,500 IQPoints,
you can cash out for $25 (USD).
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You can cash out IQPoints when your earnings balance reaches a minimum of
2,500 IQPoints,
or $25 (USD).
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We will not ask you to enter any payment information until you are eligible to cash out
by earning the minimum of 2,500 IQPoints.
Once you are eligible, a "Cash Out" button will appear on your panelist account home page.
At any time after that, you can request your payment, at which time you will be prompted to
enter the information needed to make the payment.
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You will receive an email invitation addressed from ClickIQ
on behalf of the panel. The event invitation will include a description of
the event, an estimated time required of you to complete the event, a
scheduled date, if applicable, and the incentive for participating and
completing the event.
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You will be invited to participate in events based on the
information you provide in your personal profile. Therefore, it is important
that your profile information is kept up-to-date.
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Depending on the research event, you might be asked to
complete a survey questionnaire, answer questions via email, participate in
a online discussion group and in some cases, a phone or mall interview.
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The time required to complete event activities will vary
depending on the format. Most surveys will take 3 to 15 minutes. Online
discussion groups generally last 60-90 minutes. Other activities may take
more or less time. The estimated time will be included in your invitation.
You are able to decline or disregard an invitation if the timing is not
convenient for you.
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It depends on the type of research event. If you are invited
to take a survey, you will be able to click on a link in the email and take
a survey (also accessible from your account), right away, or later if that
would be more convenient. Other events are scheduled for a specific time -
when you accept an invitation for an online discussion group or other kind
of event, you will receive a follow-up email with additional details
including time requirement and date(s) of the event.
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You are free to accept or decline any opportunity at any
time. Panelists who have not logged into the system or accepted to
participate and complete an event in over a six month period will be
contacted to see if they wish to continue as a panelist or to unsubscribe
and have their panelist account deactivated.
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